Quality

Our quality programs are based on the process approach as outlined in ISO 9001: 2008.

Our Rochester, NY facility is certified to ISO 9001: 2008

Product quality planning begins with a request for quotation. Engineering, Manufacturing, and Quality personnel develop and track the production process to insure customer satisfaction. Documentation includes:

  •  
  • Flow Diagrams
  • (Process) Failure Modes and Effects Analysis
  • Control Plans / Inspection Instructions
  • Gage Repeatability and Reproducibility Studies

A production approval process exists for both new parts and repeat orders. Our Quality Personnel insure all requirements are met using:
Complete part layouts
Statistical Analysis, including: X-R charts, histograms, capability analysis

Inspection equipment calibration is NIST traceable. Contracted calibration services are ISO/IEC 17025 accredited where applicable. Our inspection equipment includes:

  • Optical Comparators
  • Surface Finish Testing
  • Hardness Testing
  • Thread Verification
  • Custom gaging for part specific features
  • Standard hand held gages (micrometers, pin gages, etc)

Our quality department maintains complete records of part quality and lot traceability to raw materials.